Servicios
Soporte IT MensualRedes & SD-WANCiberseguridad & CCTVContabilidad ExternaWeb as a ServiceDiseño WebMarketing & IAMicrosoft 365LicenciasAudit IT GratuitoYour IT department, without hiring one.
A monthly plan that gives you technical support, preventive maintenance, cybersecurity and 24/7 coverage — without the fixed costs of an in-house IT team.
Complete support for your business
Preventive Maintenance
Periodic equipment review, system cleanup, updates and performance optimization.
24/7 Remote Support
Incident response via TeamViewer, AnyDesk or secure access. Guaranteed response per SLA.
Basic Cybersecurity
Managed Bitdefender, password policies, security updates and threat monitoring.
Network Management
Network monitoring, connectivity troubleshooting and MikroTik/Ubiquiti equipment management.
Verified Backup
Backup configuration and monitoring with restore testing. Never lose your data.
On-Site Support
Technical visits included per plan. Same business day in Santiago and Santo Domingo.
Choose your support plan
No minimum permanence contracts. Cancel whenever you want.
Essential
Entrepreneurs and micro-businesses (fewer than 5 devices)
Based on number of devices and services
- Remote support during business hours
- Quarterly preventive maintenance
- Bitdefender per device
- Microsoft 365 support
- 1 technical visit per month
Business
SMBs up to 10 machines
+ RD$900/mo per additional machine
- Everything in Essential
- 24/7 support for emergencies
- SLA response <2 hours
- 2 technical visits per month
- Odoo support included
- Monthly status reports
Enterprise
Unlimited devices / critical infrastructure
Based on scope and infrastructure
- Everything in Business
- Unlimited devices
- Dedicated account manager
- Custom SLA (<1 hour)
- Unlimited visits
- Custom API integrations
More than 10 machines or special requirements? Talk to us directly.
30-day guarantee
If in the first 30 days you feel the service doesn't deliver what was promised, we refund the month — no questions asked.
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